Privacy Policy

1. Introduction

Soroban Abacus ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our programmes. Please read this policy carefully.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and child's details (name, age) provided when you contact us or book a demo class.
• Usage Data: Browser type, pages visited, time spent on pages, and other diagnostic data collected automatically via cookies or analytics tools.
• Communication Data: Any messages or enquiries you send us via our contact form or email.

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your enquiries and demo class bookings.
• Send confirmation and follow-up communications regarding our programmes.
• Improve our website, content, and services.
• Comply with legal obligations.

We do not sell, trade, or rent your personal information to third parties.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services (such as Google Analytics and email delivery providers) that collect, monitor, and analyse usage data to help improve our service. These third parties have their own privacy policies governing the use of such information.

7. Children's Privacy

Our programmes are designed for children; however, we only collect personal information from parents or guardians, never directly from children. If you believe we have inadvertently collected information from a child without parental consent, please contact us immediately.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to our legal obligations.
• Withdraw consent to marketing communications at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.